Terms of service

Last updated: August 20, 2026

These Terms of Service govern access to and use of the website orelunemode.com (referred to here as the "Website"), operated by Nuvora Modehaus. They also apply to the products and services offered through the Website. By accessing the Website or using the services provided, you agree to be legally bound by these Terms.

Storename: Orelune Mode
Company name: Nuvora Modehaus
Address: Gerard Ter Borchstraat 46, 7944 GP Meppel, Drenthe, Netherlands
BRN: 96564326
Email: info@orelunemode.com

Follow us on Instagram at @orelunemode.

No registration is required to browse the Website. However, to purchase products or use certain services, you must accept these Terms. Orelune Mode offers a curated selection of clothing through the Website, and these Terms set out the rights and obligations between Orelune Mode and its users. If you do not agree to these Terms, we kindly ask you not to use the Website or our services.

This Website is operated by Nuvora Modehaus. The words "we", "us", and "our" refer to Orelune Mode. Any future update, feature, or service added to the Website is also covered by these Terms. The most recent version is always available on this page, and Orelune Mode may revise these Terms at any time, with changes taking effect once published. Our online store is powered by Shopify Inc., which provides the technical infrastructure behind our e-commerce operations.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms, you confirm that you have full legal capacity under the laws of your country of residence, or that you have the consent of a parent or guardian in the case of minors. Unlawful use of the Website or any violation of regulations, including copyright law, is strictly prohibited, as is introducing viruses, malicious code, or other harmful software. Violations may result in the immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to restrict access to the Website or services to anyone at our discretion. You understand that information, except for payment details, may be transferred across various networks and adapted to meet technical requirements, while payment details are always encrypted during transfer. You may not reproduce, copy, sell, or exploit any part of the Website, the services, or the contact details without our prior written permission, and section headings are included for convenience only.

SECTION 3 – ACCURACY AND TIMELINESS OF CONTENT

We make no guarantee regarding the accuracy, completeness, or timeliness of the information on the Website. All content is provided for general information only and should not replace personalized advice. Some material may be outdated and is kept for reference, and while we reserve the right to update or change content, we are not obliged to do so. It is your responsibility to keep up to date with changes.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

All prices may change at any time without notice. We reserve the right to modify or discontinue services, product offerings, or any part of the Website at our sole discretion, and we are not liable for any price changes, interruptions, or discontinuation of services.

SECTION 5 – PRODUCT INFORMATION

Certain products may be available exclusively through the Website and depend on stock availability, with returns and exchanges governed by our Refund and Return Policy. We strive to display products as accurately as possible, though colors may vary depending on your device settings. We reserve the right to limit the sale of products to certain regions or groups and to change product details at any time, offers are void where prohibited by law, and we do not guarantee that products or services will meet your personal expectations, or that any faults found will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We may refuse or cancel orders at our discretion, and purchase quantities per person, household, or order may be limited. Affected customers will be contacted through the details provided. You agree to provide accurate, complete, and current account and billing information, and for more information please see our Refund and Return Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to tools or services from third-party providers, which we neither monitor nor control. You acknowledge that these tools are provided "as is" without warranties of any kind, and your use of them is entirely at your own risk. You should review the terms and policies of the relevant providers before using these tools, and any future tool added to the Website is also covered by these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

The Website may contain content or offers from third parties. External links are provided for information only, and we take no responsibility for third-party content or actions. We encourage you to review the terms and privacy policies of third-party websites before interacting with them, and any complaints regarding third-party products should be directed to the respective providers.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you submit content such as reviews, suggestions, or contest entries, you grant us the unlimited right to use, reproduce, publish, and distribute that content in any form. We are not obliged to keep contributions confidential, pay for them, or respond to them, and we reserve the right to remove any content we consider inappropriate, offensive, defamatory, obscene, or unlawful. You warrant that your submitted content does not infringe the rights of others, contains no harmful software, and includes nothing false or misleading, and you are solely responsible for your contributions. We take no responsibility for user- or third-party-generated content displayed on the Website.

SECTION 10 – PERSONAL DATA

All personal data you provide through our online store is processed in accordance with our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, there may be typographical errors, inaccuracies, or omissions on our Website or in our services, particularly regarding product details, prices, promotional offers, shipping costs, delivery times, or product availability. We reserve the right to correct errors, update information, or cancel orders if any content turns out to be incorrect, at any time and without prior notice, even after an order has been placed. Except where required by law, we are not obliged to revise or clarify information, and the presence of a stated update date does not mean all information is fully current.

SECTION 12 – UNACCEPTABLE USE

In addition to the restrictions already set out, the following uses of our Website or its content are strictly prohibited:

(a) carrying out activities that violate applicable laws or regulations;
(b) encouraging others to engage in illegal acts;
(c) violating local, national, or international laws;
(d) infringing the intellectual property rights of Orelune Mode or others;
(e) harassing, abusing, insulting, defaming, discriminating against, or harming others;
(f) spreading false, misleading, or deceptive information;
(g) distributing malware, viruses, or other harmful technologies;
(h) unauthorized collection or tracking of other users' personal information;
(i) engaging in spam, phishing, scraping, or similar activities;
(j) using the Website for unethical, immoral, or offensive purposes;
(k) bypassing or tampering with the security features of the service or associated websites.

We reserve the right to restrict access to anyone who violates these terms.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee that our services will always operate without interruption or be timely, secure, or error-free, nor that the results obtained through the service will be reliable or accurate. You acknowledge that we may temporarily suspend or permanently withdraw the service at any time without notice. Your use of the Website, products, and services is entirely at your own risk, and everything is provided "as is" and "as available" without express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, durability, title, or non-infringement. Orelune Mode and Nuvora Modehaus, together with their employees, partners, suppliers, and affiliates, are not liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to lost profits, lost data, replacement costs, or other damages, even if advised of the possibility. Where limitations of liability are restricted by law, the minimum permitted limits apply.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Orelune Mode and Nuvora Modehaus, together with their affiliates, subsidiaries, employees, agents, and directors, from any third-party claims, demands, liabilities, or expenses (including legal fees) arising from your breach of these Terms, violation of laws, or infringement of third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain fully in effect, and any invalid provision will be enforced to the maximum extent permitted by law.

SECTION 16 – TERMINATION

Any obligation or liability that arose before the termination date survives the termination of this Agreement. You may stop using the Website at any time by notifying us, which ends this agreement. If you breach these Terms, we reserve the right to terminate this Agreement without prior notice, all outstanding obligations remain valid, and we may suspend your access to our services.

SECTION 17 – ENTIRE AGREEMENT

Our failure to enforce any part of these Terms is not a waiver of those rights. These Terms, together with all referenced policies and notices, constitute the entire agreement between you and Orelune Mode and supersede all prior oral or written agreements. Any ambiguity in interpretation will not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms, together with any other agreement regarding the provision of our services, are governed by the laws of the Netherlands.

SECTION 19 – CHANGES TO THE TERMS OF SERVICE

The most up-to-date version of these Terms is always available on this page. Orelune Mode reserves the right to update, change, or replace any part by publishing changes on the Website, it is your responsibility to check periodically, and continued use after changes means you accept the revised Terms.

SECTION 20 – RETURNS AND REFUNDS

We want you to be completely happy with your Orelune Mode order. If something isn't quite right, here is exactly how returns and refunds work.

Our return window

You have 30 days from the day your order is delivered to request a return.

Condition of returned items

To be accepted, items must be unused, in their original condition, and returned with all original packaging. Returns showing signs of wear, use, or damage beyond normal handling may be declined at our discretion.

No restocking fees

There are never any restocking fees. What you paid is returned to you, in line with this policy.

How to start a return

Email us at info@orelunemode.com with your order number, and we will guide you through every step.

Return shipping

Return shipping costs are covered by the customer. We recommend a tracked shipping method so you can follow your parcel on its way back to us.

Exchanges

Would you prefer a different size or item? Exchanges are available on request, so just let us know when you contact us.

Damaged or incorrect items

Please check your order carefully on delivery. If your item arrives defective, damaged, or incorrect, contact us immediately at info@orelunemode.com with your order number and a photo, so we can put it right.

Refunds

Once your return has arrived and been inspected, your refund is processed within 7 business days to your original payment method. Keep in mind that your bank or payment provider may need a few extra days before it appears.

Return Overview

  • Return window: 30 days from the delivery date
  • Processing time: refund within 7 business days after inspection
  • Refund method: original payment method only
  • Return shipping cost: the customer's responsibility
  • Restocking fees: none

SECTION 21 – CONTACT INFORMATION

For questions, feedback, or support, you can contact us:

Storename: Orelune Mode
Company name: Nuvora Modehaus
Address: Gerard Ter Borchstraat 46, 7944 GP Meppel, Drenthe, Netherlands
BRN: 96564326
Email: info@orelunemode.com

Follow @orelunemode and stay up to date with everything new at Orelune Mode. Thank you for choosing Orelune Mode.